Beginning May 21st, 2024 our U.S warehouse and fulfillment facility will be undergoing essential upgrades to enhance our operations and improve your overall shopping experience. Orders placed on or after May 21st will not be shipped according to our normal schedule. If you need to modify or cancel your order, please reach out to customer service. While these upgrades are underway, our facilities will need to follow our peak shipping schedules. 


U.S orders received beginning May 21, 2024 will require extended fulfillment time, regardless of the shipping method selected, until normal operation resumes.  


If you have urgent inquiries or concerns about your order, please contact our customer support team. Please note that Customer Service is not able to expedite or initiate shipments during this timeframe. 


During this time, the processing of returns will also be delayed. All returns will be processed as soon as possible in the order they were received. 


Guideline for postage:
Once your order has been processed, you'll receive a Shipping Confirmation email which will include a tracking link and may also contain an ETA. 


How long will delivery take?

The tables below shows you the typical number of business days your item will take to be delivered to you based on where your order was sent from. Normal fulfillment times do not apply until normal operation resumes. See above for more information. 


Shipment from US
Distribution Center Processing Time

Transit TimeCustomization Processing Time
InternationalAir1 Business Day prior to 12 pm ET2 - 6 Business Days 1 - 3 Weeks
1 -2 Business Days prior to 12 pm ET
Contiguous U.S.Premium*1 Business Day prior to 12 pm ETNext Day with 12 pm ET cut off
1 -2 Business Days prior to 12 pm ETNext Day
Express

1 -2 Business Days prior to 12 pm ET
2 - 3 Business Days

Standard2-3 Business Days prior to 12 pm ET4 - 7 Business Days
AK, HI, PRStandard2-3 Business Days prior to 12 pm ET5 - 10 Business Days

 

Shipment from UK / EU

Distribution Center Processing Time

Transit Time

Customization Processing Time

UK/EU

Express

2 - 5 Business Days

1 - 3 Business Days

1 - 3 Weeks

Standard

2 - 4 Business Days

Rest of World

Express

3 - 4 Business Days

Standard

7 - 14 Business Days