Orders

Edit or cancel order
Please take care when ordering Personalized/Customized items as these cannot be returned. If you would like to change or cancel your order, please conta...
Thu, 10 Nov, 2022 at 11:27 PM
Holiday Season Delivery & Returns
Tis the season for giving. Please see the recommended order dates below to ensure your order arrives in time for Christmas. Also, note we've extend...
Tue, 29 Nov, 2022 at 5:56 AM
Where is my order confirmation
Once you have placed your order you’ll receive an email confirmation. If it hasn’t arrived within a few minutes, please check your spam folder / search...
Fri, 11 Nov, 2022 at 10:07 AM
Tracking order
You can track your order in real time online. Your tracking link will be included in your Shipping notification. You can track your order online. ...
Tue, 20 Sep, 2022 at 3:12 PM
Can I send items to someone as a gift
It is possible to have a different billing and postal address on an order. The delivery address will be checked during the checkout process to make sure we ...
Mon, 14 Mar, 2022 at 10:53 AM
Payment problems
We accept all major payment cards.  The payment options in online stores include: Visa, Mastercard, American Express, Discover, Apple Pay (in Safari) and G...
Tue, 12 Jul, 2022 at 12:50 PM
How to place an order
All orders can be placed online.  Can I place my order over the phone? We are unable to create an order or take payments over the phone for security ...
Mon, 28 Feb, 2022 at 1:27 PM
My order has been cancelled
If you have received notification that your order has been cancelled, it could have been due to a number of reasons such as product availability or your ban...
Mon, 28 Feb, 2022 at 4:46 PM